In 2019, Vermonters filed 5,447 scam reports with the Attorney General’s Consumer Assistance Program (CAP). Scam reports total more than 40 percent of all contacts CAP had with consumers last year. The report shows that though old scams persisted, new scams emerged.

According to the Attorney General’s list of top 10 most commonly reported scams of the year, the Social Security number phishing scam surpassed the IRS scam as the number one scam on the list. It involves calls claiming that your Social Security number has been compromised, suspended and/or linked to criminal activity. Vermonters filed 1,466 reports of the Social Security number phishing scam.

Placing ninth on the top ten list, the “Amazon” credit card phishing scam was on the rise. This scam involves a robocall claiming to be from Amazon regarding outstanding charges on your Amazon account. The scammers may also claim that your credit card has been charged by Amazon. This automated call instructs you to call back to get a refund, at which point scammers request your card number and attempt to gain remote access to your computer.

The other top 10 scams of 2019 include these other known scam topics: computer tech support, fake sweepstakes, phony relationships, spoofing/reflector calls, debt collection threats grandchild imposter, IRS imposter and online classified listings.

For more information on these scams, including how to spot the scam and what to do, visit ago.vermont.gov/cap or by calling the Consumer Assistance Program at 1-800-649-2424.

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