Vermont Federal Credit Union was named a 2023 Best of the Best winner by MemberXP, a customer experience program offered through CU Solutions Group.
The Best of the Best award is given annually to credit unions that “consistently provide extraordinary service” as reported by their own members. More than 300,000 member surveys were completed in 2022, providing data on financial experiences, such as opening an account or applying for a loan. The award winners represent the best-in-class of customer service for the industry.
Vermont Federal Credit Union received the award for best online banking experience, mobile banking app experience.
“We strive to provide our members with easy and efficient access to their accounts, and our online and mobile banking offerings are a critical component to providing the service and access our member’s desire,” said Vermont Federal Credit Union CEO Jean Giard.
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