Copley Hospital recently rolled out a new process for patients and visitors checking in after-hours.

Between 1-5 a.m., patients to the emergency department or family members of a comfort-care patient should go in the main entrance and use the intercom to speak with a staff member.

“The first set of doors into our vestibule are automatic, allowing patients and visitors to enter. Upon entering, signage provides instructions on using the camera/intercom to speak with a member of our staff,” said Mark Sutton, director of facilities, safety and security.

Sutton noted that in addition to the camera/intercom unit, other security cameras on the exterior of the hospital allow staff to observe approaching activity, allowing for quick care when necessary.

The new after-hours procedure is an ongoing effort to improve safety for patients, staff and visitors.

(0) comments

Welcome to the discussion.

Keep it clean. Please avoid obscene, vulgar, lewd, racist or sexual language.
Don't threaten. Threats of harming another person will not be tolerated.
Be truthful. Don't knowingly lie about anyone or anything.
Be nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be proactive. Use the "Report" link on each comment to let us know of abusive posts.
Share with us. We'd love to hear eyewitness accounts, the history behind an article.